Frequently Asked Questions

Do I need a referral to see a dietitian?

No you don't. Just simply make a booking at your preferred time. However, if you are looking to claim from Medicare, your GP will need to put you on a care plan in order to be eligible for this. Contact us if you have any questions.

Do you accept private health fund rebates?

Yes. Dietitian services are eligible for rebates under 'Extras', please enquire with your health fund if you are unsure. 

Do you do online consultations?

We do online consultations via Zoom or FaceTime. For more information on how online consultations work please refer to this article we wrote: 

What do I need to prepare or bring to my first consultation?

We generally request for list of medications, most recent pathology report and 3 day food diary prior to your first consultation. Send them to our email at least one day before your session so we are prepared to see you. If you are on a care plan, please also bring your referral form and letter from your GP. Feel free to bring any other documents to support your consultation.

Do you offer discounts or bulk bill?

We can offer discounts for pensioners, full-time students and concession card holders. Please provide appropriate documentation during your consult. We do not bulk bill. 

Are your consultation packages refundable?

They are non-refundable, unless at the discretion of the practitioner.

Do you do home visits?

We can do home visits if you are located in Sydney CBD & surrounding suburbs and Lower/Upper North Shore for additional fee of $50. Please enquire with us if your suburb is within these areas.

What languages do you speak?

Our dietitians can speak English, Cantonese and Mandarin.